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Terms and Conditions for Francis and Meyer Candle Co., Ittie Bittie Boho, and The Dreamer

Effective Date: 2025

Welcome to Francis and Meyer Candle Co., Ittie Bittie Boho, and The Dreamer (collectively referred to as "we," "our," or "the Collective"). By accessing or using our websites and purchasing products from us, you ("you" or "the customer") agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our websites or services.

1. Acceptance of Terms

By accessing or using any of our websites or purchasing products from the Collective, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy and Shipping Policy. If you do not agree to these terms, you should not use our websites or services.

2. Product Information and Availability

• Product Descriptions: We strive to ensure that the information provided on our websites, including product descriptions, prices, and images, is accurate. However, we do not guarantee the absolute accuracy, reliability, or completeness of this information.

• Availability: All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

• Pricing: Prices are subject to change without notice. Taxes, shipping fees, and other charges may apply to your order, and these will be displayed at checkout.

3. Order Acceptance and Payment

• Order Acceptance: By placing an order through our websites, you make an offer to purchase the items in your cart. We reserve the right to accept or decline any order for any reason, including availability issues, payment problems, or suspicion of fraud.

• Payment: All payments must be made through our designated payment methods. We accept [list accepted payment methods, e.g., credit cards, PayPal]. You agree to pay all applicable fees and charges for your order, including shipping, taxes, and any other applicable charges.

4. Shipping and Delivery

• Shipping: We will ship products to the address you provide during checkout. Shipping times and costs are detailed in our Shipping Policy.

• Delivery Issues: While we strive to ensure prompt delivery, we are not responsible for delays caused by third-party shipping services. For any delivery-related issues, you should contact the carrier or us for assistance, as detailed in our Shipping Policy.

• Damaged Goods: In the event that an item arrives damaged, please refer to our Refund and Return Policy for information on how to report and resolve the issue.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you receive a damaged or defective product, please review our Refund and Return Policy for instructions on how to request a return or replacement.

• Non-Damaged Products: We do not accept returns or provide refunds for non-damaged or non-defective items unless otherwise stated.

6. Intellectual Property

• Ownership: All content on our websites, including but not limited to text, images, logos, designs, and product descriptions, is the intellectual property of the Collective and is protected by copyright laws. You agree not to use, reproduce, or distribute any of this content without our express written permission.

• User-Generated Content: If you submit any content to us (e.g., reviews, comments, photos), you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute this content for marketing and promotional purposes.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our websites and services.

8. Prohibited Use

You agree not to:

• Use our websites for any unlawful purpose or in violation of any applicable laws and regulations.

• Post or transmit any harmful, defamatory, obscene, or offensive content.

• Attempt to interfere with the operation of our websites or disrupt the security features.

• Use any automated systems (e.g., bots or scrapers) to access or collect information from our websites.

9. Limitation of Liability

To the fullest extent permitted by law, the Collective will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our websites, products, or services. This includes, but is not limited to, damages related to the accuracy of product information, shipping delays, loss of profits, or any other losses related to using our website or products.

Our total liability, in any event, shall not exceed the total amount paid for the product(s) in question.

10. Indemnification

You agree to indemnify and hold harmless the Collective, its affiliates, officers, directors, employees, and agents from any claim, loss, liability, or expense (including attorney’s fees) arising from your violation of these Terms and Conditions or any misuse of our websites or services.

11. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of [insert state/country], without regard to its conflict of law principles. Any disputes that arise under or in connection with these terms will be resolved in the appropriate courts of [insert location].

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Please review this page regularly to stay informed about our terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [insert email address]

• Phone: [insert phone number]

• Address: [insert business address]

These Terms and Conditions are designed to provide clarity on your customers' rights and responsibilities, protect your business, and create a smooth shopping experience. Please feel free to adjust or add any specifics that fit your business model, or consult with a legal professional to ensure full compliance.