PRIVACY POLICY

A Legal Disclaimer

1. General Information: The websites, products, and services provided by Francis and Meyer Candle Co., Ittie Bittie Boho, and The Dreamer ("we," "our," or "the Collective") are for informational purposes only. By accessing or using any of our sectors, you agree to comply with and be bound by the terms outlined in this disclaimer. If you do not agree with these terms, please do not use our websites or services.

2. Product Information and Use: While we make every effort to ensure that the information on our websites, including product descriptions and images, is accurate, we do not guarantee the absolute accuracy, reliability, or completeness of such information. All product images are for illustrative purposes only. Variations in product appearance may occur due to factors like lighting, screen settings, and individual craftsmanship.

We are not responsible for any issues resulting from the improper use of our products. By purchasing from our websites, you acknowledge that you have read and understood the intended use of our products.

3. Limitation of Liability: The Collective shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, websites, or services. This includes, but is not limited to, product defects, delays, shipping issues, or errors in product information.

In no event shall our liability exceed the purchase price paid for the specific product or service giving rise to the claim.

4. Refund and Return Policy: If any product (including candles, jewelry, or other items) purchased from our websites arrives damaged or broken, please contact us within 3 days of receipt of delivery or pick-up. We will arrange for a replacement or refund as deemed appropriate. To process a claim, you may be required to provide photographic evidence of the damage.

Please note that we do not accept returns or offer refunds for any products that are not damaged upon arrival, or for products that have been used, worn, or altered after receipt.

5. Third-Party Links: Our websites may contain links to third-party websites for your convenience. These links are provided solely for informational purposes, and we do not endorse or control the content of these external websites. By using these links, you acknowledge that we are not responsible for the accuracy, legality, or content of any third-party website.

6. Privacy Policy: We respect your privacy and are committed to protecting your personal information.

7. Intellectual Property: All content on our websites, including but not limited to images, text, graphics, logos, and product designs, are the property of the Collective and are protected by copyright and intellectual property laws. Unauthorised use of any content from our websites is prohibited.

8. Changes to This Disclaimer: We reserve the right to modify, update, or remove portions of this disclaimer at any time without prior notice. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this disclaimer periodically for any updates.